Users unable to access the Login Page

Incident Report for Addigy

Resolved

This incident has been resolved.
Posted Oct 31, 2023 - 01:50 UTC

Monitoring

It appears that the backend service provider has rectified the issue. We are awaiting an official response from the vendor.
Posted Oct 30, 2023 - 20:26 UTC

Identified

The issue appears to be correlated to our upstream authentication vendor Auth0.
We are confirming with the Auth0 Team.
Posted Oct 30, 2023 - 20:12 UTC

Investigating

We are investigating an issue where users unable to access the Login Page
Posted Oct 30, 2023 - 20:09 UTC
This incident affected: Addigy Cloud Interface.
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