Addigy

All Systems Operational

About This Site

Addigy's Status Page shows the current operational health of all Platform Microservices and Uptime.
Following a Release Deployment you can check https://releases.addigy.com/ for detailed information on features and bug fixes.
Administrators can subscribe to automatically receive notifications on scheduled maintenance, incidents, and outages.
If you have any questions beyond the updates provided here, please contact us at support@addigy.com.

Addigy Cloud Interface Operational
Addigy Real-Time Messaging Service Operational
Addigy LiveTerminal Service Operational
Addigy Auditor Service Operational
Addigy MDM Service Operational
Addigy File Manager Service Operational
Addigy LiveDesktop Service Operational
Addigy Identity Operational
Addigy Self Service Operational
Addigy Assist Operational
Operational
Degraded Performance
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Maintenance

Scheduled Maintenance

Release Deployment - iOS Compliance Improvements May 11, 2026 12:00-13:00 UTC

Addigy will be performing a Release Deployment for the iOS Compliance Improvements at 08:00 AM US Eastern, Monday, May 11th, 2026 // 12:00 UTC for 1 Hour.

iOS benchmark compliance will wait for confirmation that the profile was successfully installed on the device before reporting compliant. Previously, a device was marked compliant as soon as the profile was sent, which could hide install failures caused by policy conflicts or missing dependent keys.

Details on the deployment are available post release at the following link:
https://releases.addigy.com/AM-31119
Posted on May 06, 2026 - 18:43 UTC

Releasing Self Service for Mac v2.7 May 12, 2026 13:00-14:00 UTC

The release of Self Service for Mac v2.7 is scheduled for Tuesday, May 12 at 9:00 AM EDT / 13:00 UTC.
Improvements.

Self Service for Mac now includes a new menu bar experience for Prebuilt App updates. This gives end users a clear place to view available updates, see when updates will be enforced, and take action at a convenient time.

With this release, the Self Service menu bar icon will be enabled for all organizations and will appear for all macOS users. For organizations deploying Prebuilt Apps, the icon will display a red badge when updates are available.

Clicking the icon opens a popover that lists pending updates and enforcement dates for Prebuilt Apps deployed through policy. End users can update individual apps using Update, or apply all pending updates at once using Update All.

Only policy-deployed Prebuilt Apps appear in the menu bar update list. Prebuilt Apps installed by the end user from Self Service do not appear in this list.

The menu bar experience adapts based on the device’s Self Service configuration:
• Devices with a Self Service configuration will follow your selected options, such as Open Self Service, Create Support Request, and Chat, alongside available Prebuilt App updates.
• Devices without a Self Service configuration will only show available Prebuilt App updates when applicable.

Update Prompt Behavior
If an app that needs an update is open, the end user may receive a prompt to update or defer.

To avoid repeated interruptions, users will not receive prompts for every open app at the same time. For example, if 3 apps need updates and all 3 are open, the user will see the prompt for the first app only. After they update or defer, prompts for the other apps will wait until the configured frequency period has passed, such as 4 or 8 hours.

Users can still open the menu bar popover at any time to review and install available updates.

Note: If your organization has configured a custom Self Service .icns icon, that icon will be used in the menu bar. Otherwise, the default Addigy icon is displayed.

General Reminder:
Before any release, ensure Addigy is allowlisted in your security solutions to prevent potential issues. Follow the guidelines below and create a support ticket with any questions before the scheduled release.

Knowledge Base Article:
https://support.addigy.com/hc/en-us/articles/4403542654483-Addigy-Antivirus-and-Antimalware-Exclusion-Recommendations

Release Notes Available After Update:
https://releases.addigy.com/AM-30934
Posted on May 07, 2026 - 04:33 UTC
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Addigy MDM Service - Uptime Availability
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Addigy TwoFactor Service - Uptime Availability
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Addigy Live Desktop Service - Uptime Availability
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May 7, 2026

No incidents reported today.

May 6, 2026

No incidents reported.

May 5, 2026

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May 4, 2026

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May 3, 2026

No incidents reported.

May 2, 2026

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May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

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