Addigy Status

Addigy

All Systems Operational

About This Site

Addigy's Status Page shows the current operational health of all Platform Microservices and Uptime.
Following a Release Deployment you can check https://releases.addigy.com/ for detailed information on features and bug fixes.
Administrators can subscribe to automatically receive notifications on scheduled maintenance, incidents, and outages.
If you have any questions beyond the updates provided here, please contact us at support@addigy.com.

Addigy Cloud Interface Operational

Addigy Real-Time Messaging Service Operational

Addigy LiveTerminal Service Operational

Addigy Auditor Service Operational

Addigy MDM Service Operational

Addigy File Manager Service Operational

Addigy LiveDesktop Service Operational

Addigy Identity Service Operational

Addigy Self Service Application Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Releasing Addigy Identity v2.14.10 Jul 30, 2024 11:00-12:00 UTC

Addigy Identity v2.14.10 is scheduled for release on Tuesday, July 30, 2024, at 7 AM eastern.

This update changes how Identity is initially installed and removed, providing a more effective user experience for device users. Previously, removing Identity from a device would automatically log out the user. After this release, the login window will switch seamlessly without requiring a forced logout.

If you encounter any issues or require further assistance, please feel free to reach out to us at support@addigy.com.

The Release Notes will be available at the given URL after the deployment:
https://releases.addigy.com/AM-21291
Posted on Jul 23, 2024 - 20:20 UTC

System Metrics Month Week Day

Addigy Cloud Interface - Uptime Availability

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Addigy Auditor Service - Uptime Availability

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Addigy Real Time Messaging (RTM) Service - Uptime Availability

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Addigy Live Terminal Service - Uptime Availability

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Addigy File Manager Service - Uptime Availability

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Addigy MDM Service - Uptime Availability

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Addigy TwoFactor Service - Uptime Availability

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Addigy Live Desktop Service - Uptime Availability

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Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

Releasing Addigy Identity v2.14.8

Completed - The scheduled maintenance has been completed.
Jul 25, 14:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 13:00 UTC

Scheduled - Addigy Identity v2.14.8 is scheduled for release on Thursday, July 25, 2024, at 9 AM EDT. This update addresses an issue where the cursor would intermittently disappear on the login window of certain models.

If you encounter any issues or require further assistance, please feel free to reach out to us at support@addigy.com.

Detailed insights into these improvements and additional features will be provided in the Release Notes, which will be available at the given URL following the update's deployment:
https://releases.addigy.com/AM-20300
Jul 23, 04:28 UTC

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

Elevated Timeout Errors with Automated Device Enrollment

Resolved - A fix has been implemented, and the incident has been resolved.
Jul 22, 21:06 UTC

Monitoring - We are seeing certain organizations intermittently fail to perform Automated Device Enrollment scans for new devices.
We have notified Apple, and are monitoring Apple's Status Page, and waiting for additional data to confirm root cause.

If you are impacted, please contact support@addigy.com for a workaround.
Jul 19, 22:44 UTC

Investigating - We are currently investigating elevated errors with Automated Device Enrollment and receiving a timeout from https://mdmenrollment.apple.com. We will provide further updates as they become available.
Jul 19, 19:11 UTC

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.