Addigy
All Systems Operational

About This Site

Addigy's Status Page shows the current operational health of all Platform Microservices and Uptime.
Following a Release Deployment you can check https://releases.addigy.com/ for detailed information on features and bug fixes.
Administrators can subscribe to automatically receive notifications on scheduled maintenance, incidents, and outages.
If you have any questions beyond the updates provided here, please contact us at support@addigy.com.

Addigy Cloud Interface
Operational
Addigy Real-Time Messaging Service
Operational
Addigy LiveTerminal Service
Operational
Addigy Auditor Service
Operational
Addigy MDM Service
Operational
Addigy File Manager Service
Operational
Addigy LiveDesktop Service Operational
Addigy Identity Service
Operational
Addigy Self Service Application
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Addigy Cloud Interface - Uptime Availability ?
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Addigy Auditor Service - Uptime Availability ?
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Addigy Real Time Messaging (RTM) Service - Uptime Availability ?
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Addigy Live Terminal Service - Uptime Availability
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Addigy File Manager Service - Uptime Availability
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Addigy MDM Service - Uptime Availability
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Addigy TwoFactor Service - Uptime Availability
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Addigy Live Desktop Service - Uptime Availability
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Past Incidents
Oct 1, 2023

No incidents reported today.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023
Resolved - Self Service version 2.4.27 is in production. Devices will upgrade as the Addigy agent does a check-in.
Sep 28, 18:49 UTC
Update - We are continuing to monitor for any further issues.
Sep 28, 18:45 UTC
Monitoring - The new version of Self Service is deploying.
Sep 28, 18:45 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 27, 17:47 UTC
Investigating - Addigy will be performing a Release Deployment for the Addigy Self Service Application at 2:00pm Eastern Time, September 28th 2023 for 15-30 minutes.

Addigy Self Service will be upgraded to version 2.4.27.
This release includes a new MSAL SDK that is used in the Microsoft Conditional Access registration workflow. Microsoft patched this SDK this week to fix issues seen with registration and sign-in on macOS 14.0.

The below Release Note URL will be publicly available after the release:
https://releases.addigy.com/AM-16868

Sep 27, 17:44 UTC
Sep 27, 2023
Sep 26, 2023

No incidents reported.

Sep 25, 2023
Completed - The scheduled maintenance has been completed.
Sep 25, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 15:00 UTC
Scheduled - Addigy is scheduled to deploy a release for the Self Service application on Monday, Sep 25, 2023, at 11:00 AM EDT.

In this deployment, we are introducing an update to Self Service v2.4.24, addressing a bug that causes intermittent crashes when used with Sonoma. Given that macOS Sonoma is launching publicly tomorrow, we're promptly releasing this fix.

After the deployment, refer to the release note at the following URL: https://releases.addigy.com/AM-16565

If you have any questions or concerns regarding this release deployment, please feel free to reach out to us at support@addigy.com.

Sep 25, 14:08 UTC
Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.