Addigy Status

Addigy

All Systems Operational

About This Site

Addigy's Status Page shows the current operational health of all Platform Microservices and Uptime.
Following a Release Deployment you can check https://releases.addigy.com/ for detailed information on features and bug fixes.
Administrators can subscribe to automatically receive notifications on scheduled maintenance, incidents, and outages.
If you have any questions beyond the updates provided here, please contact us at support@addigy.com.

Addigy Cloud Interface Operational

Addigy Real-Time Messaging Service Operational

Addigy LiveTerminal Service Operational

Addigy Auditor Service Operational

Addigy MDM Service Operational

Addigy File Manager Service Operational

Addigy LiveDesktop Service Operational

Addigy Identity Service Operational

Addigy Self Service Application Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Identity v2.16 Oct 23, 2024 13:00-14:00 UTC

The release of Addigy Identity v2.16, scheduled for Wednesday, October 23, 2024, at 9 AM Eastern. This update addresses the following issues:

-Fixes a bug where Just-in-Time user accounts were incorrectly named during creation on the device.
-Added official support for Okta organizations where users sign in using their Okta usernames (without requiring the full email address).

Based on our internal testing, we do not anticipate users will notice any differences after the release. If you encounter any issues or require assistance, please don't hesitate to contact us at support@addigy.com.

For more details on these improvements and additional features, please refer to the Release Notes, which will be available at the following URL after the update:
https://releases.addigy.com/AM-21782
Posted on Oct 14, 2024 - 15:31 UTC

System Metrics Month Week Day

Addigy Cloud Interface - Uptime Availability

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Addigy Auditor Service - Uptime Availability

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Addigy Real Time Messaging (RTM) Service - Uptime Availability

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Addigy Live Terminal Service - Uptime Availability

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Addigy File Manager Service - Uptime Availability

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Addigy MDM Service - Uptime Availability

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Addigy TwoFactor Service - Uptime Availability

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Addigy Live Desktop Service - Uptime Availability

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Past Incidents

Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

Addigy Cloud Interface Performance Degradation

Resolved - This incident has been resolved.
Oct 15, 19:09 UTC

Monitoring - Increased latency appeared to be isolated to Miami, Florida Data Centers with one of of our upstream providers. We are continuing to monitor the performance and tracking the following incident: https://www.cloudflarestatus.com/incidents/dl9d78hny5g2
Oct 15, 16:18 UTC

Investigating - We are currently investigating increased latency with the Addigy Cloud Interface.
Oct 15, 16:07 UTC

Oct 14, 2024

Addigy Cloud Maintenance - No Downtime Expected

Completed - The scheduled maintenance has been completed.
Oct 14, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 12:00 UTC

Scheduled - Addigy will be performing Cloud Maintenance on Monday, October 14 2024 at 8:00 AM ET // 12:00 UTC for 1 hour.

There should be no disruption during this maintenance. Feel free to contact support@addigy.com for further assistance or questions.
Oct 9, 19:57 UTC

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.