Addigy
Monitoring - We are seeing certain organizations intermittently fail to perform Automated Device Enrollment scans for new devices.
We have notified Apple, and are monitoring Apple's Status Page, and waiting for additional data to confirm root cause.

If you are impacted, please contact support@addigy.com for a workaround.

Jul 19, 2024 - 22:44 UTC
Investigating - We are currently investigating elevated errors with Automated Device Enrollment and receiving a timeout from https://mdmenrollment.apple.com. We will provide further updates as they become available.
Jul 19, 2024 - 19:11 UTC

About This Site

Addigy's Status Page shows the current operational health of all Platform Microservices and Uptime.
Following a Release Deployment you can check https://releases.addigy.com/ for detailed information on features and bug fixes.
Administrators can subscribe to automatically receive notifications on scheduled maintenance, incidents, and outages.
If you have any questions beyond the updates provided here, please contact us at support@addigy.com.

Addigy Cloud Interface ? Operational
Addigy Real-Time Messaging Service ? Operational
Addigy LiveTerminal Service ? Operational
Addigy Auditor Service ? Operational
Addigy MDM Service ? Degraded Performance
Addigy File Manager Service ? Operational
Addigy LiveDesktop Service Operational
Addigy Identity Service ? Operational
Addigy Self Service Application ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Addigy Cloud Interface - Uptime Availability ?
Fetching
Addigy Auditor Service - Uptime Availability ?
Fetching
Addigy Real Time Messaging (RTM) Service - Uptime Availability ?
Fetching
Addigy Live Terminal Service - Uptime Availability
Fetching
Addigy File Manager Service - Uptime Availability
Fetching
Addigy MDM Service - Uptime Availability
Fetching
Addigy TwoFactor Service - Uptime Availability
Fetching
Addigy Live Desktop Service - Uptime Availability
Fetching
Past Incidents
Jul 21, 2024

No incidents reported today.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

Unresolved incident: Elevated Timeout Errors with Automated Device Enrollment.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024
Completed - The scheduled maintenance has been completed.
Jul 9, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 21:00 UTC
Scheduled - Addigy will be performing Cloud Maintenance on Tuesday, July 09 2024 at 17:00 ET // 21:00 UTC for 1 hours impacting Addigy LiveDesktop Service. (Germany Region only)

There should be no disruption during this maintenance. Feel free to contact support@addigy.com for further assistance or questions.

Jul 3, 18:18 UTC
Jul 8, 2024
Completed - The scheduled maintenance has been completed.
Jul 8, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 16:00 UTC
Scheduled - Addigy will be performing Cloud Maintenance on Monday, July 8 2024 at 12:00 ET // 16:00 UTC for 1 hours impacting Addigy LiveDesktop Service. This is maintenance only applies to the Australia region.

There should be no disruption during this maintenance. Feel free to contact support@addigy.com for further assistance or questions.

Jul 3, 18:16 UTC
Jul 7, 2024

No incidents reported.