Addigy
All Systems Operational

About This Site

Addigy's Status Page shows the current operational health of all Platform Microservices and Uptime.
Following a Release Deployment you can check https://releases.addigy.com/ for detailed information on features and bug fixes.
Administrators can subscribe to automatically receive notifications on scheduled maintenance, incidents, and outages.
If you have any questions beyond the updates provided here, please contact us at support@addigy.com.

Addigy Cloud Interface ? Operational
Addigy Real-Time Messaging Service ? Operational
Addigy LiveTerminal Service ? Operational
Addigy Auditor Service ? Operational
Addigy MDM Service ? Operational
Addigy File Manager Service ? Operational
Addigy LiveDesktop Service Operational
Addigy Identity Service ? Operational
Addigy Self Service Application ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Addigy Cloud Interface - Uptime Availability ?
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Addigy Auditor Service - Uptime Availability ?
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Addigy Real Time Messaging (RTM) Service - Uptime Availability ?
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Addigy Live Terminal Service - Uptime Availability
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Addigy File Manager Service - Uptime Availability
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Addigy MDM Service - Uptime Availability
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Addigy TwoFactor Service - Uptime Availability
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Addigy Live Desktop Service - Uptime Availability
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Past Incidents
Jun 5, 2023

No incidents reported today.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023
Delayed Enrollment Processing
Resolved - This incident has been resolved.
May 26, 19:33 UTC
Identified - A small subset of customers can experience a delayed enrollment process when using Automated Device Enrollment. Specifically on devices using Automated Device Enrollment with Await Device Configured and Priority Deployment Software with values of 0.1 - 0.9 may hang on the enrollment screen.

We have applied a fix for a subset of devices that may be stuck on the Device Management screen during an Automated Device Enrollment. The fix should be completely rolled out within the next 60 minutes. Please contact support@addigy.com if you need additional assistance on this issue.
May 26, 17:41 UTC
May 25, 2023

No incidents reported.

May 24, 2023
Release Deployment - New MDM Watchdog Enablement
Completed - The scheduled maintenance has been completed.
May 24, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 13:00 UTC
Scheduled - Addigy will be performing a Release Deployment for the MDM Watchdog Feature to be enabled for all organizations at 9:00 AM US Eastern Wednesday, May 24 2023 // 13:00 UTC on Wednesday May 24 2023 for 1 hour.

The following documents highlight the MDM Watchdog:
https://support.addigy.com/hc/en-us/articles/14910202404627
https://addigy.com/blog/addigy-new-mdm-watchdog-agent-how-to-resolve-mdm-issues-with-macos/

This will enable the Public Beta feature for every organization to benefit from the MDM Watchdog.
Details on the MDM Watchdog are available at the following link:
https://releases.addigy.com/AM-15237
May 16, 20:02 UTC
May 23, 2023
Release Deployment - Addigy Self Service v2.4.18
Completed - The scheduled release for Self Service v2.4.18 has been postponed. Will post a new scheduled event when it has been confirmed.
May 23, 16:00 UTC
In progress - The scheduled release for Self Service v2.4.18 has been postponed. Will post a new scheduled event when it has been confirmed.
May 23, 15:00 UTC
Scheduled - The scheduled release for Self Service v2.4.18 has been postponed. Will post a new scheduled event when it has been confirmed.
May 22, 15:00 UTC
May 22, 2023

No incidents reported.

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