Addigy

All Systems Operational

About This Site

Addigy's Status Page shows the current operational health of all Platform Microservices and Uptime.
Following a Release Deployment you can check https://releases.addigy.com/ for detailed information on features and bug fixes.
Administrators can subscribe to automatically receive notifications on scheduled maintenance, incidents, and outages.
If you have any questions beyond the updates provided here, please contact us at support@addigy.com.

Addigy Cloud Interface Operational
Addigy Real-Time Messaging Service Operational
Addigy LiveTerminal Service Operational
Addigy Auditor Service Operational
Addigy MDM Service Operational
Addigy File Manager Service Operational
Addigy LiveDesktop Service Operational
Addigy Identity Operational
Addigy Self Service Operational
Addigy Assist Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Microsoft Conditional Access Partner Compliance Integration Jul 1, 2026 18:00-18:30 UTC

Addigy will be performing maintenance on the Partner Compliance Integration application for Microsoft Conditional Access on Wednesday, July 1 at 2:00 PM EDT (18:00 UTC).

This maintenance adds a URI to support a new connection. This is not expected to impact any existing connections.

General Reminder:
Before any release, ensure Addigy is allowlisted in your security solutions to prevent potential issues. Follow the guidelines in the article below and reach out with any questions by creating a support ticket before the scheduled maintenance.

Knowledge Base Article:
https://support.addigy.com/hc/en-us/articles/4403542654483-Addigy-Antivirus-and-Antimalware-Exclusion-Recommendations

Release Notes (Available After Update):
https://releases.addigy.com/AM-32831
Posted on Jun 30, 2026 - 22:41 UTC

Release Deployment - Compliance Benchmarks Update Jul 2, 2026 12:00-13:00 UTC

Addigy will be performing a Release Deployment for the June Revision of the Compliance Benchmarks at 08:00 AM US Eastern // 12:00 UTC on Thursday, July 2nd 2026 for 1 Hour.

The following documents highlight the changes to the Compliance Benchmarks: https://support.addigy.com/hc/en-us/articles/52944129360147-Compliance-Benchmark-Revision-Updates-June-2026
(These changes automatically update existing Compliance Benchmark rules detailed in the document.)

Details on the June Benchmark Revisions are available post release at the following link:
https://releases.addigy.com/AM-33083
Posted on Jun 29, 2026 - 14:23 UTC

Releasing Self Service for iPhone and iPad v1.1.0 Jul 7, 2026 13:00-14:00 UTC

Scheduled - The release of Self Service for iPhone and iPad v1.1.0 is scheduled for Tuesday, July 7 at 9:00 AM EDT (13:00 UTC).

Important Reminder:
Before any release, ensure Addigy is allowlisted in your security solutions to prevent potential issues. Follow the guidelines in the article below and reach out with any questions by creating a support ticket before the scheduled release.

Knowledge Base Article:
https://support.addigy.com/hc/en-us/articles/4403542654483-Addigy-Antivirus-and-Antimalware-Exclusion-Recommendations

Release Notes (Available After Update):
https://releases.addigy.com/AM-31044
Jul 01, 2026 - 02:51 UTC
System Metrics Month Week Day
Addigy Cloud Interface - Uptime Availability ?
Fetching
Addigy Auditor Service - Uptime Availability ?
Fetching
Addigy Real Time Messaging (RTM) Service - Uptime Availability ?
Fetching
Addigy Live Terminal Service - Uptime Availability
Fetching
Addigy File Manager Service - Uptime Availability
Fetching
Addigy MDM Service - Uptime Availability
Fetching
Addigy TwoFactor Service - Uptime Availability
Fetching
Addigy Live Desktop Service - Uptime Availability
Fetching
Jul 1, 2026

No incidents reported today.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026
Elevated Latency on Addigy Cloud Interface
Resolved - This incident has been resolved.
Jun 22, 18:01 UTC
Monitoring - Cloudflare Traffic engineering efforts have successfully mitigated the majority of congestion and packet drops.
Jun 22, 16:53 UTC
Identified - This issue is being correlated to an upstream vendor, for additional status information from the vendor please see this link: https://www.cloudflarestatus.com/incidents/v3yl7jqmqj51

"We are investigating a fiber cut in Eastern North America. Customers connecting through North America or accessing services in Europe may see increased latencies and timeouts as Cloudflare engineers look to mitigate."
Jun 22, 14:59 UTC
Investigating - We are currently investigating elevated latency on Addigy Cloud Interface, certain users may be seeing the interface slow to load.
Jun 22, 14:15 UTC
Release Deployment - Addigy Conditional Access Update
Completed - The scheduled maintenance has been completed.
Jun 22, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 12:00 UTC
Scheduled - Addigy will be performing a Release Deployment for Addigy's Conditional Access Service at 08:00 US Eastern June 22nd, 2026 // 12:00 UTC for 1 Hour.

This release will fix an issue with Microsoft CA Permissions which may cause an error message such as `The refresh token has expired due to inactivity`.

Details on the deployment are available post release at the following link:
https://releases.addigy.com/AM-28146
Jun 19, 15:29 UTC
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Issue with direct agent installer download links on Add Devices page
Resolved - A fix has been applied and the incident is now resolved.
Jun 18, 13:00 UTC
Identified - An issue has been identified with direct subdomain agent installer download links that are obtained on the Add Devices Page.
Jun 18, 12:53 UTC
Jun 17, 2026

No incidents reported.

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