Addigy Status

All Systems Operational

About This Site

Addigy's Status Page shows the current operational health of all Platform Microservices and Uptime.
Following a Release Deployment you can check https://releases.addigy.com/ for detailed information on features and bug fixes.
Administrators can subscribe to automatically receive notifications on scheduled maintenance, incidents, and outages.
If you have any questions beyond the updates provided here, please contact us at support@addigy.com.

Addigy Cloud Interface Operational

Addigy Real-Time Messaging Service Operational

Addigy LiveTerminal Service Operational

Addigy Auditor Service Operational

Addigy MDM Service Operational

Addigy File Manager Service Operational

Addigy TwoFactor Service Operational

Addigy Duo 2FA Integration (DUO-hosted Service) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Addigy Cloud Interface - Uptime Availability

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Addigy Cloud Interface - Average Response Time

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Addigy Auditor Service - Uptime Availability

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Addigy TwoFactorAuth Service - Uptime Availability

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Addigy Real Time Messaging (RTM) Service - Uptime Availability

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Addigy Live Terminal Service - Uptime Availability

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Addigy File Manager Service - Uptime Availability

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Addigy Tunnel Service - Uptime Availability

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Addigy MDM Service - Uptime Availability

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Past Incidents

Apr 12, 2021

No incidents reported today.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

Elevated Latency on Addigy Cloud Interface

Resolved - This incident has been resolved.
The following card was released to resolve this issue: https://releases.addigy.com/AM-8255
Apr 6, 17:58 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 6, 16:20 UTC

Identified - The issue has been identified and a fix is being implemented.
Apr 6, 15:16 UTC

Investigating - We are currently investigating elevated latency on Addigy Cloud Interface, certain components may be slow to load.
Apr 6, 14:52 UTC

Apr 5, 2021

Addigy MDM Service Disruption

Resolved - This incident has been resolved.
Apr 5, 21:59 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 5, 18:19 UTC

Update - We are continuing to work on a fix for this issue.
MDM Service is up and functioning, but may be slower to respond and may impact loading data within the User Interface.
Apr 5, 17:17 UTC

Identified - The issue has been identified and a fix is being implemented.
Apr 5, 16:06 UTC

Investigating - We are currently investigating this issue.
Apr 5, 16:00 UTC

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021

No incidents reported.

Mar 30, 2021

Investigating Elevated Latency - Addigy Cloud Interface

Resolved - This incident has been resolved.
Mar 30, 15:15 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 30, 13:42 UTC

Investigating - We are currently investigating increase latency in the Addigy Cloud Interface.
Current symptoms may result in pages loading longer then expected
Mar 30, 13:15 UTC

Addigy Cloud Maintenance

Completed - The scheduled maintenance has been completed.
Mar 30, 03:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 02:00 UTC

Scheduled - Addigy will be performing Maintenance for the Addigy Cloud Services on Monday March 29 2021 at 22:00 EST (10:00 PM EST) // Tuesday March 30 2021 02:00 UTC for 1 hour.

Additionally, we will be upgrading the ConnectWise Control Server during this maintenance window. This does not include an update for the Client. The Client Update will come in a later release.
More information will be available after the release at the following link: https://releases.addigy.com/AM-8209

There is no expected downtime for this release. However, a browser refresh may be required if accessing the interface during this window. If you are using ConnectWise Control at the time, you may need to relaunch your session once the server upgrades.
Mar 29, 18:01 UTC

Mar 29, 2021

No incidents reported.