Addigy Status

Addigy

All Systems Operational

About This Site

Addigy's Status Page shows the current operational health of all Platform Microservices and Uptime.
Following a Release Deployment you can check https://releases.addigy.com/ for detailed information on features and bug fixes.
Administrators can subscribe to automatically receive notifications on scheduled maintenance, incidents, and outages.
If you have any questions beyond the updates provided here, please contact us at support@addigy.com.

Addigy Cloud Interface

Operational

Addigy Real-Time Messaging Service

Operational

Addigy LiveTerminal Service

Operational

Addigy Auditor Service

Operational

Addigy MDM Service

Operational

Addigy File Manager Service

Operational

Addigy LiveDesktop Service Operational

Addigy Identity Service

Operational

Addigy Self Service Application

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Addigy Cloud Interface - Uptime Availability

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Addigy Auditor Service - Uptime Availability

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Addigy Real Time Messaging (RTM) Service - Uptime Availability

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Addigy Live Terminal Service - Uptime Availability

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Addigy File Manager Service - Uptime Availability

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Addigy MDM Service - Uptime Availability

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Addigy TwoFactor Service - Uptime Availability

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Addigy Live Desktop Service - Uptime Availability

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Past Incidents

Oct 1, 2023

No incidents reported today.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

Release Deployment - Addigy Self Service Upgrade v2.4.27

Resolved - Self Service version 2.4.27 is in production. Devices will upgrade as the Addigy agent does a check-in.
Sep 28, 18:49 UTC

Update - We are continuing to monitor for any further issues.
Sep 28, 18:45 UTC

Monitoring - The new version of Self Service is deploying.
Sep 28, 18:45 UTC

Identified - The issue has been identified and a fix is being implemented.
Sep 27, 17:47 UTC

Investigating - Addigy will be performing a Release Deployment for the Addigy Self Service Application at 2:00pm Eastern Time, September 28th 2023 for 15-30 minutes.

Addigy Self Service will be upgraded to version 2.4.27.
This release includes a new MSAL SDK that is used in the Microsoft Conditional Access registration workflow. Microsoft patched this SDK this week to fix issues seen with registration and sign-in on macOS 14.0.

The below Release Note URL will be publicly available after the release:
https://releases.addigy.com/AM-16868
Sep 27, 17:44 UTC

Sep 27, 2023

Sep 26, 2023

No incidents reported.

Sep 25, 2023

Release Deployment - Addigy Self Service Upgrade v2.4.24

Completed - The scheduled maintenance has been completed.
Sep 25, 15:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 15:00 UTC

Scheduled - Addigy is scheduled to deploy a release for the Self Service application on Monday, Sep 25, 2023, at 11:00 AM EDT.

In this deployment, we are introducing an update to Self Service v2.4.24, addressing a bug that causes intermittent crashes when used with Sonoma. Given that macOS Sonoma is launching publicly tomorrow, we're promptly releasing this fix.

After the deployment, refer to the release note at the following URL: https://releases.addigy.com/AM-16565

If you have any questions or concerns regarding this release deployment, please feel free to reach out to us at support@addigy.com.
Sep 25, 14:08 UTC

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.