Addigy Status

Addigy

All Systems Operational

About This Site

Addigy's Status Page shows the current operational health of all Platform Microservices and Uptime.
Following a Release Deployment you can check https://releases.addigy.com/ for detailed information on features and bug fixes.
Administrators can subscribe to automatically receive notifications on scheduled maintenance, incidents, and outages.
If you have any questions beyond the updates provided here, please contact us at support@addigy.com.

Addigy Cloud Interface Operational

Addigy Real-Time Messaging Service Operational

Addigy LiveTerminal Service Operational

Addigy Auditor Service Operational

Addigy MDM Service Operational

Addigy File Manager Service Operational

Addigy LiveDesktop Service Operational

Addigy Identity Service Operational

Addigy Self Service Application Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Addigy Cloud Maintenance - No Downtime Expected Oct 14, 2024 12:00-13:00 UTC

Addigy will be performing Cloud Maintenance on Monday, October 14 2024 at 8:00 AM ET // 12:00 UTC for 1 hour.

There should be no disruption during this maintenance. Feel free to contact support@addigy.com for further assistance or questions.
Posted on Oct 09, 2024 - 19:57 UTC

System Metrics Month Week Day

Addigy Cloud Interface - Uptime Availability

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Addigy Auditor Service - Uptime Availability

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Addigy Real Time Messaging (RTM) Service - Uptime Availability

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Addigy Live Terminal Service - Uptime Availability

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Addigy File Manager Service - Uptime Availability

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Addigy MDM Service - Uptime Availability

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Addigy TwoFactor Service - Uptime Availability

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Addigy Live Desktop Service - Uptime Availability

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Past Incidents

Oct 9, 2024

No incidents reported today.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

Elevated Latency on Addigy Cloud Interface

Resolved - This incident has been resolved.
Oct 4, 21:47 UTC

Monitoring - A fix has been implemented to reduce the elevated latency on Addigy Cloud Interface. The interface is currently operational and we are currently monitoring and reviewing further.
Oct 4, 18:33 UTC

Update - We are actively investigating elevated latency on Addigy Cloud Interface, certain components may be slow to load. We will continue to post updates here as our investigation progresses.
Oct 4, 18:13 UTC

Investigating - We are currently investigating elevated latency on Addigy Cloud Interface, certain components may be slow to load.
Oct 4, 17:10 UTC

Oct 3, 2024

No incidents reported.

Oct 2, 2024

Release Deployment - Update Addigy Agent PPPC Profile

Completed - The scheduled maintenance has been completed.
Oct 2, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 12:00 UTC

Scheduled - Addigy will be performing a Release Deployment to update the Addigy Agent (go-agent) PPPC Permissions Profile at 8:00 AM Eastern Wednesday October 2nd 2024 // 12:00 UTC for 1 hour.

This release will add the Media Library key for new macOS Sequoia Prompts.
Additionally, it will remove specific permissions from the Privacy Profile from go-agent that are no longer required.

Details on the update are available post release at the following link:
https://releases.addigy.com/AM-21270
Sep 30, 15:07 UTC

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

Addigy Cloud Interface Unavailable

Resolved - This incident has been resolved.
Sep 26, 18:19 UTC

Identified - We have identified the issue with our upstream infrastructure provider Amazon Web Services. The interface is currently operational.
Sep 26, 17:07 UTC

Update - We are continuing to investigate this issue, however access to the interface and functions should be available.
Sep 26, 16:10 UTC

Investigating - We are currently investigating an issue with the Addigy Cloud Interface being unavailable.
Sep 26, 15:38 UTC

Sep 25, 2024

No incidents reported.