Addigy Status

Addigy

All Systems Operational

About This Site

Addigy's Status Page shows the current operational health of all Platform Microservices and Uptime.
Following a Release Deployment you can check https://releases.addigy.com/ for detailed information on features and bug fixes.
Administrators can subscribe to automatically receive notifications on scheduled maintenance, incidents, and outages.
If you have any questions beyond the updates provided here, please contact us at support@addigy.com.

Addigy Cloud Interface Operational

Addigy Real-Time Messaging Service Operational

Addigy LiveTerminal Service Operational

Addigy LiveDesktop Service Operational

Addigy Auditor Service Operational

Addigy MDM Service Operational

Addigy File Manager Service Operational

Addigy TwoFactor Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Addigy Cloud Interface - Uptime Availability

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Addigy Auditor Service - Uptime Availability

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Addigy TwoFactorAuth Service - Uptime Availability

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Addigy Real Time Messaging (RTM) Service - Uptime Availability

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Addigy Live Terminal Service - Uptime Availability

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Addigy Live Desktop Service - Uptime Availability

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Addigy File Manager Service - Uptime Availability

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Addigy MDM Service - Uptime Availability

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Past Incidents

Jul 31, 2021

Addigy Cloud Maintenance

Completed - The scheduled maintenance has been completed.
Jul 31, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 11:00 UTC

Scheduled - Addigy will be performing Maintenance for the Addigy Cloud Services on Saturday July 31 2021 at 07:00 AM EST // Saturday July 31 2021 11:00 AM UTC for 2 Hours.

There may be a brief service disruption during this maintenance.
Feel free to contact support@addigy.com for further assistance or questions.
Jul 28, 16:33 UTC

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

Akamai DNS Issues - Currently No Addigy Impact

Resolved - Akamai has now mitigated this incident. https://edgedns.status.akamai.com/incidents/n5zl6dythvfv
Jul 22, 17:19 UTC

Monitoring - Akamai is currently experiencing a DNS Incident.
Addigy does not currently use Akamai, but services outside of Addigy's Control may be impacted. (Apple, LogMeIn, etc)

Please refer to the following Incident Link to follow Akamai's DNS Outage:
https://edgedns.status.akamai.com/incidents/n5zl6dythvfv

As of right now, we have not yet found any Addigy Services impacted by the outage, but we will continue to monitor.
Jul 22, 16:32 UTC

Addigy LiveTerminal & LiveDesktop Service Unavailable

Resolved - This incident has been resolved.
Jul 22, 12:22 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 11:19 UTC

Identified - The issue has been identified and a fix is being implemented.
Jul 22, 11:17 UTC

Investigating - We are currently investigating an issue with the Addigy LiveDesktop and LiveTerminal.
Jul 22, 11:03 UTC

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

Addigy Splashtop Enhancements

Completed - The scheduled maintenance has been completed.
Jul 17, 12:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 12:02 UTC

Scheduled - Saturday July 17, 2021 at 8am ET / 12pm GMT the Addigy Splashtop service will be undergoing maintenance and will be unavailable. During this time Addigy LiveDesktop and ScreenConnect Remote Control will be available.
Jul 16, 14:42 UTC