Addigy Status

All Systems Operational

About This Site

Addigy's Status Page shows the current operational health of all Platform Microservices and Uptime.
Following a Release Deployment you can check https://releases.addigy.com/ for detailed information on features and bug fixes.
Administrators can subscribe to automatically receive notifications on scheduled maintenance, incidents, and outages.
If you have any questions beyond the updates provided here, please contact us at support@addigy.com.

Addigy Cloud Interface Operational

Addigy Real-Time Messaging Service Operational

Addigy LiveTerminal Service Operational

Addigy Auditor Service Operational

Addigy MDM Service Operational

Addigy File Manager Service Operational

Addigy TwoFactor Service Operational

Addigy Duo 2FA Integration (DUO-hosted Service) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Addigy Cloud Interface - Uptime Availability

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Addigy Cloud Interface - Average Response Time

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Addigy Auditor Service - Uptime Availability

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Addigy TwoFactorAuth Service - Uptime Availability

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Addigy Real Time Messaging (RTM) Service - Uptime Availability

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Addigy Live Terminal Service - Uptime Availability

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Addigy File Manager Service - Uptime Availability

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Addigy Tunnel Service - Uptime Availability

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Addigy MDM Service - Uptime Availability

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Past Incidents

Aug 6, 2020

No incidents reported today.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

Addigy Services are currently experiencing delays.

Resolved - This incident has been resolved.
Aug 4, 23:47 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 4, 22:04 UTC

Investigating - We are currently investigating this issue.
Aug 4, 20:43 UTC

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

Maintenance Deployment

Completed - The scheduled maintenance has been completed.
Aug 1, 12:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 11:00 UTC

Scheduled - Addigy will be performing Cloud Maintenance for Addigy MDM at 07:00 EST Saturday August 1 2020 // 11:00 UTC on Saturday August 1 2020 for 1 hour.

More information is available at the following URL after the release:
https://releases.addigy.com/AM-6712

There is no expected downtime for this maintenance.
Jul 31, 13:37 UTC

Jul 31, 2020

No incidents reported.

Jul 30, 2020

Maintenance Deployment - ConnectWise Control

Completed - The scheduled maintenance has been completed.
Jul 30, 02:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 02:00 UTC

Scheduled - Addigy will be performing Cloud Maintenance for Addigy Cloud Interface and Addigy ConnectWise Control (f.k.a. ScreenConnect) at 22:00 EST Wednesday July 29 2020 // 02:00 UTC on Thursday July 30 2020 for 45 hour.

More information is available at the following URL after the release:
https://releases.addigy.com/AM-6559 - ScreenConnect Maintenance

This will not update or change the version of ScreenConnect.
This is a maintenance on the infrastructure that may cause a temporary loss of functionality during this window.
Jul 28, 18:05 UTC

Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

Maintenance Deployment - ConnectWise Control & MDM Maintenance

Completed - The scheduled maintenance has been completed.
Jul 25, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 11:00 UTC

Scheduled - Addigy will be performing Cloud Maintenance for Addigy Cloud Interface, Addigy ConnectWise Control (f.k.a. ScreenConnect), and Addigy MDM at 07:00 EST Saturday July 25 2020 // 11:00 UTC on Saturday July 25 2020 for 1 hour.

More information is available at the following URL after the release:
https://releases.addigy.com/AM-5200

The ConnectWise Control maintenance was postponed until a later date.
Jul 22, 18:06 UTC

Jul 24, 2020

No incidents reported.

Jul 23, 2020

No incidents reported.