All Systems Operational

About This Site

Addigy's Status Page shows the current operational health of all Platform Microservices and Uptime.
Following a Release Deployment you can check https://releases.addigy.com/ for detailed information on features and bug fixes.
Administrators can subscribe to automatically receive notifications on scheduled maintenance, incidents, and outages.
If you have any questions beyond the updates provided here, please contact us at support@addigy.com.

Addigy Cloud Interface ? Operational
Addigy Real-Time Messaging Service ? Operational
Addigy LiveTerminal Service ? Operational
Addigy Auditor Service ? Operational
Addigy MDM Service ? Operational
Addigy File Manager Service ? Operational
Addigy TwoFactor Service ? Operational
Addigy Duo 2FA Integration (DUO-hosted Service) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Addigy will be performing a Maintenance Deployment for Addigy Cloud Interface, Addigy Auditor Service, Addigy LiveTerminal Service, and Addigy MDM Service at 13:30 UTC on Monday December 10th 2019 for 30 minutes.

There is no expected downtime for this deployment and no expected disruption in service.

The following items will be available publicly following the deployment on our Releases Page:

Improvements:
https://releases.addigy.com/AM-4994: Using the Login Window MDM Configuration, an administrator may now configure scripts to be run at User Login or Logout.

https://releases.addigy.com/AM-5510: When updating the Automated Device Enrollment token you may now download a new Addigy MDM Public Key, Upload it to Apple Business or School Manager, retrieve your new Apple Device Enrollment Token and upload it into Addigy without first having to delete your existing Device Enrollment Token. Deleting your Addigy Device Enrollment Token will remove any settings associated with it.

https://releases.addigy.com/AM-5637: You may now create Alerts for your Addigy instance and without adding an email address to be notified when the alert is triggered. You may also remove any existing email addresses you have previously configured for existing alerts.

Bug Fixes:
https://releases.addigy.com/AM-5736: If a Device Lock command was sent from Devices → GoLive → Device Status → Lock Device the user would receive an error message and the device would not be locked. The device will now lock properly and be able to be unlocked with the passcode specified.

https://releases.addigy.com/AM-5655: Prevents an administrator from configuring invalid combinations of Two Factor Authentication (TFA) and Single Sign-on (SSO) combinations.

https://releases.addigy.com/AM-5620: Email images in the Addigy Alert Emails were missing. This has been corrected.

Device Facts - work is ongoing to fix all Addigy Device Facts to behave as expected. The following 2 Device Facts will be fixed with this release. Additional Device Fact fixes will be shipped soon.

https://releases.addigy.com/AM-5584: Third Party Agents will now display properly instead of “Error”.
https://releases.addigy.com/AM-5576: Third Party Daemons will now display properly instead of “Error”.
Posted on Dec 9, 18:23 UTC
Addigy Cloud Interface - Uptime Availability ?
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Addigy Cloud Interface - Average Response Time
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Addigy Auditor Service - Uptime Availability ?
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Addigy TwoFactorAuth Service - Uptime Availability
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Addigy Real Time Messaging (RTM) Service - Uptime Availability ?
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Addigy Live Terminal Service - Uptime Availability ?
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Addigy File Manager Service - Uptime Availability
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Addigy Tunnel Service - Uptime Availability ?
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Addigy MDM Service - Uptime Availability
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Past Incidents
Dec 10, 2019

No incidents reported today.

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019
Completed - Addigy's ScreenConnect (ConnectWise Control) Integration maintenance is now completed.
Dec 4, 04:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 04:01 UTC
Scheduled - Addigy's ScreenConnect (ConnectWise Control) Integration will be performing scheduled maintenance for 1 hour on Wednesday, December 4th 2019 at 04:00 UTC.
During this time this specific integration may experience connectivity issues from within the Addigy Cloud Interface.
Please contact support@addigy.com if you require assistance during this maintenance window.
Dec 3, 03:03 UTC
Dec 3, 2019

No incidents reported.

Dec 2, 2019
Completed - The scheduled maintenance has been completed.
Dec 2, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 18:00 UTC
Scheduled - Addigy will be performing a Release Deployment for Addigy Cloud Interface and Addigy MDM Service at 18:00 UTC on Monday December 2nd 2019 for 30 minutes.

There is no expected downtime for this deployment and no expected disruption in service.

The following items will be available publicly following the deployment on our Releases Page:
New management of Users via MDM Commands for Supervised macOS 10.15 Catalina Devices - (https://releases.addigy.com/AM-5413)
Added API support for Device Lock MDM Command - (https://releases.addigy.com/AM-5262)
Added additional logging for User Logins within the console - (https://releases.addigy.com/AM-5643)
Added an alert for Automated Device Enrollment Token Errors - (https://releases.addigy.com/AM-5666)

Bug Fixes:
Corrected an issue with permissions for certain billing scenarios - (https://releases.addigy.com/AM-5662)
Nov 30, 19:44 UTC
Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.