Addigy Status

Addigy

All Systems Operational

About This Site

Addigy's Status Page shows the current operational health of all Platform Microservices and Uptime.
Following a Release Deployment you can check https://releases.addigy.com/ for detailed information on features and bug fixes.
Administrators can subscribe to automatically receive notifications on scheduled maintenance, incidents, and outages.
If you have any questions beyond the updates provided here, please contact us at support@addigy.com.

Addigy Cloud Interface Operational

Addigy Real-Time Messaging Service Operational

Addigy LiveTerminal Service Operational

Addigy Auditor Service Operational

Addigy MDM Service Operational

Addigy File Manager Service Operational

Addigy LiveDesktop Service Operational

Addigy Identity Service Operational

Addigy Self Service Application Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Addigy Cloud Interface - Uptime Availability

Fetching

Addigy Auditor Service - Uptime Availability

Fetching

Addigy Real Time Messaging (RTM) Service - Uptime Availability

Fetching

Addigy Live Terminal Service - Uptime Availability

Fetching

Addigy File Manager Service - Uptime Availability

Fetching

Addigy MDM Service - Uptime Availability

Fetching

Addigy TwoFactor Service - Uptime Availability

Fetching

Addigy Live Desktop Service - Uptime Availability

Fetching

Past Incidents

Sep 12, 2024

Identity v2.15

Completed - The scheduled maintenance has been completed.
Sep 12, 14:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 13:00 UTC

Scheduled - Addigy Identity v2.15 is scheduled for release on Thursday, September 12, 2024, at 9 AM eastern. This update addresses two bugs: 
* Addresses an issue where the cursor might not appear after a period in activity on certain models.
* Adjusts Identity logging that when used for troubleshooting.

Your users should not notice any changes after this release.

If you encounter any issues or require further assistance, please feel free to reach out to us at support@addigy.com.

Detailed insights into these improvements and additional features will be provided in the Release Notes, which will be available at the given URL following the update's deployment:
https://releases.addigy.com/AM-21805
Sep 11, 14:39 UTC

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

Resolved - This incident has been resolved.
Sep 4, 13:59 UTC

Monitoring - Auth0 has implemented a fix and all services should be operating as expected, we are monitoring to confirm resolution.
Sep 4, 13:35 UTC

Identified - Our upstream provider, Auth0, is currently experiencing an issue which is affecting the ability to Login to Addigy. See https://status.auth0.com/incidents/3pkj2n46jhy8 for more details.

We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.
Sep 4, 13:08 UTC

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

Releasing Addigy Identity v2.14.14

Completed - The scheduled maintenance has been completed.
Aug 29, 14:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 13:00 UTC

Scheduled - The release of Addigy Identity v2.14.14, scheduled for Thursday, August 29, 2024, at 9 AM Eastern. This update addresses the following issues:

-Resolves an issue where the cursor might not appear after a period of inactivity on certain models.
-Fixes a bug where Just-in-Time user accounts were incorrectly named during creation on the device.

There are no visual changes in this update, and users should not notice any differences after the release.

If you encounter any issues or require assistance, please don't hesitate to contact us at support@addigy.com.

For more details on these improvements and additional features, please refer to the Release Notes, which will be available at the following URL after the update:
https://releases.addigy.com/AM-19048
Aug 28, 04:07 UTC