GoLive Delays
Investigating - We are currently investigating an issue where the GoLive page, when opened, will display the message "This device does not belong to any policy" for several seconds before the device information appears.
Feb 24, 14:32 UTC

About This Site

Addigy's Status Page shows the current operational health of all Platform Microservices and Uptime.
Following a Release Deployment you can check https://releases.addigy.com/ for detailed information on features and bug fixes.
Administrators can subscribe to automatically receive notifications on scheduled maintenance, incidents, and outages.
If you have any questions beyond the updates provided here, please contact us at support@addigy.com.

Addigy Cloud Interface ? Degraded Performance
Addigy Real-Time Messaging Service ? Operational
Addigy LiveTerminal Service ? Operational
Addigy Auditor Service ? Operational
Addigy MDM Service ? Operational
Addigy File Manager Service ? Operational
Addigy TwoFactor Service ? Operational
Addigy Duo 2FA Integration (DUO-hosted Service) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Addigy Cloud Interface - Uptime Availability ?
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Addigy Cloud Interface - Average Response Time
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Addigy Auditor Service - Uptime Availability ?
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Addigy TwoFactorAuth Service - Uptime Availability
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Addigy Real Time Messaging (RTM) Service - Uptime Availability ?
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Addigy Live Terminal Service - Uptime Availability ?
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Addigy File Manager Service - Uptime Availability
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Addigy Tunnel Service - Uptime Availability ?
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Addigy MDM Service - Uptime Availability
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Past Incidents
Feb 23, 2020

No incidents reported.

Feb 22, 2020
Addigy Cloud Services Maintenance - Continuing...
Completed - The extended maintenance has been completed.
Feb 22, 16:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 14:15 UTC
Scheduled - Today's Cloud Services Maintenance is currently still in progress.

There is no additional downtime expected and no additional Alert false positives will be generated.

We will update the status when finished.
Feb 22, 14:13 UTC
Addigy Cloud Services Maintenance
Completed - The scheduled maintenance has been completed.
Feb 22, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 12:01 UTC
Scheduled - Addigy will be performing a Maintenance Deployment for Addigy Cloud Interface, Addigy Real-Time Messaging Service, Addigy MDM Service, and Addigy Auditor Service at 07:00 EST // 12:00 UTC on Saturday February 22nd 2020 for 2 Hours.

There is expected downtime for this deployment and the interface may be inaccessible at certain times during this maintenance window. Additionally, there may be false positive alerts triggered due to the maintenance on the Addigy Auditor Service.

This maintenance may impact the following Device Facts:
Files Served, Bandwidth Saved (GB), Bandwidth Served (GB), Registration Date, MAC UUID, Last Online, Online, Policy ID

The following items will be available publicly following the deployment on our Releases Page:

Maintenance:
https://releases.addigy.com/AM-4657: Addigy Cloud Services Maintenance
Feb 19, 21:18 UTC
Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020
Maintenance Deployment
Completed - The scheduled maintenance has been completed.
Feb 19, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 18:01 UTC
Scheduled - Addigy will be performing a Maintenance Deployment for the Addigy Auditor Service at 13:00 EST / 18:00 UTC on Wednesday, February 19th 2020 for 30 minutes.

There is no expected downtime for this deployment.x
The following items will be available publicly following the deployment on the Addigy Releases Page:

Bug Fixes:
https://releases.addigy.com/AM-5578 - Time Machine Last Backup Date - Device Fact
Feb 19, 16:19 UTC
Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020
Maintenance Deployment
Completed - The scheduled maintenance has been completed.
Feb 12, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 20:30 UTC
Scheduled - Addigy will be performing a Maintenance Deployment for the Addigy Cloud Interface at 15:30 EST / 20:30 UTC on Wednesday, February 12th 2020 for 30 minutes.

There is no expected downtime for this deployment.
The following items will be available publicly following the deployment on the Addigy Releases Page:

Bug Fixes:
https://releases.addigy.com/AM-5741 - Error Message when Deleting a Custom Device Fact
https://releases.addigy.com/AM-5814 - Remove Custom Device Table Layouts When Deleting User
Feb 12, 20:13 UTC
Feb 11, 2020
Maintenance Deployment - Device Facts
Completed - The scheduled maintenance has been completed.
Feb 11, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 19:01 UTC
Scheduled - Addigy will be performing a Maintenance Deployment for the Addigy MDM and Addigy Auditor Service at 14:00 EST / 19:00 UTC on Tuesday, February 11th 2020 for 30 minutes.

There is no expected downtime for this deployment.
The following items will be available publicly following the deployment on the Addigy Releases Page:

Bug Fixes:
https://releases.addigy.com/AM-5741 - Time Machine Days Since Last Backup - Device Fact
https://releases.addigy.com/AM-5787 - 32-Bit Application Paths Errors With Unicode Application Path Characters - Device Fact
Feb 10, 23:30 UTC
Feb 10, 2020
Maintenance Deployment
Completed - The scheduled maintenance has been completed.
Feb 10, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 16:30 UTC
Scheduled - Addigy will be performing a Maintenance Deployment for the Addigy Cloud Interface at 11:30 AM EST / 16:30 UTC on Monday, February 10th 2020 for 30 minutes.

There is no expected downtime for this deployment.
The following items will be available publicly following the deployment on the Addigy Releases Page:

Enhancements:
https://releases.addigy.com/AM-5423 - Add MDM Configuration for System Extensions

Bug Fixes:
https://releases.addigy.com/AM-5741 - Adjust Wifi MDM Payload Display Format
https://releases.addigy.com/AM-5605 - MS Office Updates shows no option selected
https://releases.addigy.com/AM-5926 - Correct an issue creating tickets in Support > Issues
Feb 10, 16:10 UTC
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