Delayed Enrollment Processing
Incident Report for Addigy
This incident has been resolved.
Posted Jun 28, 2023 - 00:21 UTC
A subset of devices are experiencing a delayed enrollment process when using Automated Device Enrollment. Specifically on devices using Automated Device Enrollment with Await Device Configured and Priority Deployment Software with values of 0.1 - 0.9 may hang on the enrollment screen as their is a current delay in reporting of installation status.

We have identified this issue and have applied a fix for devices that may be stuck on the Device Management screen during an Automated Device Enrollment. This may take some time to rectify itself on devices. Please contact if you need additional or immediate assistance on this issue.
Posted Jun 27, 2023 - 12:14 UTC
This incident affected: Addigy MDM Service.