Addigy Status

Addigy

All Systems Operational

About This Site

Addigy's Status Page shows the current operational health of all Platform Microservices and Uptime.
Following a Release Deployment you can check https://releases.addigy.com/ for detailed information on features and bug fixes.
Administrators can subscribe to automatically receive notifications on scheduled maintenance, incidents, and outages.
If you have any questions beyond the updates provided here, please contact us at support@addigy.com.

Addigy Cloud Interface Operational

Addigy Real-Time Messaging Service Operational

Addigy LiveTerminal Service Operational

Addigy Auditor Service Operational

Addigy MDM Service Operational

Addigy File Manager Service Operational

Addigy LiveDesktop Service Operational

Addigy Identity Operational

Addigy Self Service Operational

Addigy Assist Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Addigy Cloud Interface - Uptime Availability

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Addigy Auditor Service - Uptime Availability

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Addigy Real Time Messaging (RTM) Service - Uptime Availability

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Addigy Live Terminal Service - Uptime Availability

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Addigy File Manager Service - Uptime Availability

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Addigy MDM Service - Uptime Availability

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Addigy TwoFactor Service - Uptime Availability

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Addigy Live Desktop Service - Uptime Availability

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Past Incidents

Jan 31, 2026

No incidents reported today.

Jan 30, 2026

Trouble logging in

Resolved - This incident has been resolved. A fix has been deployed and monitoring has been verified.
Jan 30, 16:58 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 30, 14:29 UTC

Investigating - Users may be experiencing trouble when logging in to Addigy. Our team is currently investigating issues related to organization logins and will be following up shortly.

We will send an additional updates as they become available.
Jan 30, 14:27 UTC

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

Releasing Addigy Assist v1.0.4

Completed - The scheduled maintenance has been completed.
Jan 21, 15:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 14:00 UTC

Scheduled - The release of Addigy Assist v1.0.4 is scheduled for Wednesday, January 21, 2026 at 9:00 AM Eastern (14:00 UTC).

Fixes & Improvements:
* Fixed an issue where Smart Software priorities were not honored, which could cause Smart Software to incorrectly report as failed. Addigy Assist now correctly accounts for Smart Software priorities and will reflect this the next time the application runs.

For the best experience when using Smart Software with Addigy Assist, configuring a condition script is recommended to ensure accurate install detection and reporting.

Expected Impact: This update is not expected to impact existing workflows or end users.

Important Reminder (Security): Before any release, ensure Addigy is allowlisted in security solutions to prevent potential issues. Follow the guidelines in the article below and create a support ticket with any questions before the scheduled release.

Knowledge Base Article: https://support.addigy.com/hc/en-us/articles/4403542654483-Addigy-Antivirus-and-Antimalware-Exclusion-Recommendations

Release Notes (Available After Update):
https://releases.addigy.com/AM-28014
Jan 20, 20:09 UTC

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.