Addigy Status

Addigy

All Systems Operational

About This Site

Addigy's Status Page shows the current operational health of all Platform Microservices and Uptime.
Following a Release Deployment you can check https://releases.addigy.com/ for detailed information on features and bug fixes.
Administrators can subscribe to automatically receive notifications on scheduled maintenance, incidents, and outages.
If you have any questions beyond the updates provided here, please contact us at support@addigy.com.

Addigy Cloud Interface Operational

Addigy Real-Time Messaging Service Operational

Addigy LiveTerminal Service Operational

Addigy Auditor Service Operational

Addigy MDM Service Operational

Addigy File Manager Service Operational

Addigy LiveDesktop Service Operational

Addigy Identity Operational

Addigy Self Service Operational

Addigy Assist Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Addigy Cloud Interface - Uptime Availability

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Addigy Auditor Service - Uptime Availability

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Addigy Real Time Messaging (RTM) Service - Uptime Availability

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Addigy Live Terminal Service - Uptime Availability

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Addigy File Manager Service - Uptime Availability

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Addigy MDM Service - Uptime Availability

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Addigy TwoFactor Service - Uptime Availability

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Addigy Live Desktop Service - Uptime Availability

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Past Incidents

Mar 28, 2025

Release Deployment - New Addigy Default PPPC Profile for Compliance Agent

Completed - The scheduled maintenance has been completed.
Mar 28, 13:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 12:01 UTC

Scheduled - Addigy will be performing a Release Deployment for a New Addigy Default PPPC Profile for Compliance Agent at 08:00 AM US Eastern, Friday, March 28, 2025 // 12:00 UTC for 1 Hour.

Details on the Compliance Agent PPPC Profile are available post release at the following link:
https://releases.addigy.com/AM-24241

Note: This release will be incorporated with the Addigy Cloud Maintenance window: https://status.addigy.com/incidents/4tklvw0kx9mb
Mar 25, 13:12 UTC

Addigy Cloud Maintenance

Completed - The scheduled maintenance has been completed.
Mar 28, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 12:00 UTC

Scheduled - Addigy will be performing maintenance on all Addigy Cloud Environments on Friday, March 28 2025 at 08:00 AM US Eastern // 12:00 UTC for 1 hour.

There may be a temporary service disruption during this maintenance of 2-5 minutes. Feel free to contact support@addigy.com for further assistance or questions.
Mar 26, 18:20 UTC

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

Release Deployment - Addigy Assist Update v1.0.1

Completed - The scheduled maintenance has been completed.
Mar 20, 14:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 13:00 UTC

Scheduled - The release of Addigy Assist v1.0.1 is scheduled for Thursday, March 20, at 9 AM Eastern.

Fixes & Improvements:
• Fixed an issue where Smart and Public Software installations were incorrectly reported as failures in the Addigy Assist GUI, even when successfully installed on the device.
• Improved the forced reboot process to ensure a smoother end-user experience.

Important Reminder:
Before any release, ensure Addigy is allowlisted in your security solutions to prevent potential issues. Follow the guidelines in the article below and reach out with any questions by creating a support ticket before the scheduled release.

Knowledge Base Article:
https://support.addigy.com/hc/en-us/articles/4403542654483-Addigy-Antivirus-and-Antimalware-Exclusion-Recommendations

Release Notes (Available After Update):
https://releases.addigy.com/AM-24185
Mar 13, 23:55 UTC

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.