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We are working on the fix and it should be restored shortly.","created_at":"2026-08-20T14:04:11.760Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-20T14:04:11.760Z","display_at":"2026-08-20T14:04:11.760Z","deliver_notifications":true,"tweet_id":null,"id":"8g2q01j8brqc","incident_id":"rsmqvq4yhc1z","custom_tweet":null,"affected_components":[{"code":"dnczgb9dp2hs","name":"Addigy Cloud Interface","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Addigy Cloud Interface","created_at":"2019-02-21T02:48:13.500Z","updated_at":"2026-10-03T02:00:07.247Z","position":1,"description":"Addigy Cloud Interface is the Web Interface responsible for managing Addigy Agents and MDM Devices. 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We will provide updates as necessary.","created_at":"2026-08-20T13:00:08.919Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-20T13:00:08.919Z","display_at":"2026-08-20T13:00:08.919Z","deliver_notifications":true,"tweet_id":null,"id":"jz04vd9hltxx","incident_id":"31zcqwxvcfnd","custom_tweet":null,"affected_components":[{"code":"dnczgb9dp2hs","name":"Addigy Cloud Interface","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-08-20T12:00:18.019Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-20T12:00:18.019Z","display_at":"2026-08-20T12:00:18.019Z","deliver_notifications":true,"tweet_id":null,"id":"s2dcvhtpvn48","incident_id":"31zcqwxvcfnd","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Addigy will be performing Cloud Maintenance on Thursday, August 20, 2026 at 09:00 AM US Eastern // 13:00 UTC for 1 hour.\n\nThere should be no disruption during this maintenance. Feel free to contact support@addigy.com for further assistance or questions.","created_at":"2026-08-19T19:10:19.092Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-20T11:55:32.020Z","display_at":"2026-08-19T19:10:19.092Z","deliver_notifications":true,"tweet_id":null,"id":"7yp9khr3983s","incident_id":"31zcqwxvcfnd","custom_tweet":null,"affected_components":[{"code":"dnczgb9dp2hs","name":"Addigy Cloud Interface","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Addigy Cloud Interface","created_at":"2019-02-21T02:48:13.500Z","updated_at":"2026-10-03T02:00:07.247Z","position":1,"description":"Addigy Cloud Interface is the Web Interface responsible for managing Addigy Agents and MDM Devices. This component measures the overall health of the Web Interface.","showcase":false,"start_date":null,"id":"dnczgb9dp2hs","page_id":"ynwjrw9b4wnq","group_id":null}]},{"name":"Issue affecting Apple Push Notification service (APNs) certificates","status":"resolved","created_at":"2026-08-03T16:01:49.990Z","updated_at":"2026-08-03T16:54:24.459Z","monitoring_at":null,"resolved_at":"2026-08-03T16:54:24.436Z","impact":"none","shortlink":"https://stspg.io/rrt2jljzv6lm","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-03T16:01:49.984Z","reminder_intervals":null,"id":"tzkxjxnnbjsz","page_id":"ynwjrw9b4wnq","incident_updates":[{"status":"resolved","body":"This issue has been resolved. To create or renew your push certificate, first download a fresh AddigyCSR.plist from your Addigy instance, then upload it to Apple’s APNs portal. An older AddigyCSR.plist file will not work. If you still see errors after using a newly downloaded file, please open a support ticket and we will assist.","created_at":"2026-08-03T16:54:24.436Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-03T16:54:24.436Z","display_at":"2026-08-03T16:54:24.436Z","deliver_notifications":true,"tweet_id":null,"id":"1hnp28yh9ghl","incident_id":"tzkxjxnnbjsz","custom_tweet":null,"affected_components":[{"code":"m0pnw8z4p5x3","name":"Addigy MDM Service","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"We are aware of an issue affecting Apple Push Notification service (APNs) certificates. Customers attempting to create or renew a push certificate through the Apple portal may see a “Certificate Signature Verification failed” error.\nWe have identified the cause and a fix is in progress. Existing enrolled devices are not affected. This impacts new push certificate creation and renewals only.\nIf you are blocked by this, please open a support ticket at support@addigy.com so we can track your case. We will post an update here as soon as the fix is confirmed.","created_at":"2026-08-03T16:01:50.034Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-03T16:01:50.034Z","display_at":"2026-08-03T16:01:50.034Z","deliver_notifications":true,"tweet_id":null,"id":"n2cwc0ykzkyl","incident_id":"tzkxjxnnbjsz","custom_tweet":null,"affected_components":[{"code":"m0pnw8z4p5x3","name":"Addigy MDM Service","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Addigy MDM Service","created_at":"2019-02-26T04:53:20.816Z","updated_at":"2026-10-03T02:00:07.952Z","position":6,"description":"MDM Server and Functionality related to MDM (VPP, DEP, Business Manager, School Manager)","showcase":false,"start_date":null,"id":"m0pnw8z4p5x3","page_id":"ynwjrw9b4wnq","group_id":null}]},{"name":"Addigy Cloud Interface Unavailable","status":"resolved","created_at":"2026-08-03T16:08:03.498Z","updated_at":"2026-08-03T16:12:51.294Z","monitoring_at":null,"resolved_at":"2026-08-03T16:12:51.277Z","impact":"none","shortlink":"https://stspg.io/91tfkl283t4c","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-03T16:08:03.490Z","reminder_intervals":null,"id":"l62vmrhvmt93","page_id":"ynwjrw9b4wnq","incident_updates":[{"status":"resolved","body":"This issue has been resolved. Logging in to Addigy is working as expected. If you continue to see errors, please open a support ticket and we will assist.","created_at":"2026-08-03T16:12:51.277Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-03T16:12:51.277Z","display_at":"2026-08-03T16:12:51.277Z","deliver_notifications":true,"tweet_id":null,"id":"tvtybmxt4q3z","incident_id":"l62vmrhvmt93","custom_tweet":null,"affected_components":[{"code":"dnczgb9dp2hs","name":"Addigy Cloud Interface","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"We are aware of an issue where some users are unable to log in to Addigy. Our team is actively reviewing this now. If you are affected, please open a support ticket at support@addigy.com so we can track your case. We will post an update here as soon as we have more information.","created_at":"2026-08-03T16:08:03.547Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-03T16:08:03.547Z","display_at":"2026-08-03T16:08:03.547Z","deliver_notifications":true,"tweet_id":null,"id":"rpr90p1v367r","incident_id":"l62vmrhvmt93","custom_tweet":null,"affected_components":[{"code":"dnczgb9dp2hs","name":"Addigy Cloud Interface","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Addigy Cloud Interface","created_at":"2019-02-21T02:48:13.500Z","updated_at":"2026-10-03T02:00:07.247Z","position":1,"description":"Addigy Cloud Interface is the Web Interface responsible for managing Addigy Agents and MDM Devices. This component measures the overall health of the Web Interface.","showcase":false,"start_date":null,"id":"dnczgb9dp2hs","page_id":"ynwjrw9b4wnq","group_id":null}]},{"name":"Addigy Cloud Maintenance - No Downtime Expected","status":"completed","created_at":"2026-07-15T17:33:25.020Z","updated_at":"2026-07-20T13:30:07.420Z","monitoring_at":null,"resolved_at":"2026-07-20T13:30:07.364Z","impact":"maintenance","shortlink":"https://stspg.io/bsnyld7zz589","scheduled_for":"2026-07-20T11:30:00.000Z","scheduled_until":"2026-07-20T13:30:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-07-20T10:30:09.974Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-07-15T17:33:25.012Z","reminder_intervals":null,"id":"412t8rg20qy9","page_id":"ynwjrw9b4wnq","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-07-20T13:30:07.364Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-20T13:30:07.364Z","display_at":"2026-07-20T13:30:07.364Z","deliver_notifications":true,"tweet_id":null,"id":"pvj7j4sfdykz","incident_id":"412t8rg20qy9","custom_tweet":null,"affected_components":[{"code":"dnczgb9dp2hs","name":"Addigy Cloud Interface","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-07-20T11:30:07.424Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-20T11:30:07.424Z","display_at":"2026-07-20T11:30:07.424Z","deliver_notifications":true,"tweet_id":null,"id":"knrzypw4jmf5","incident_id":"412t8rg20qy9","custom_tweet":null,"affected_components":[{"code":"dnczgb9dp2hs","name":"Addigy Cloud Interface","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-07-20T10:30:09.753Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-20T10:30:09.753Z","display_at":"2026-07-20T10:30:09.753Z","deliver_notifications":true,"tweet_id":null,"id":"7lqdmhh43d1j","incident_id":"412t8rg20qy9","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Addigy will be performing Cloud Maintenance on Monday, July 20, 2026 at 07:30 AM ET // 11:30 UTC for 1 hour.\n\nThere should be no disruption during this maintenance. Feel free to contact support@addigy.com for further assistance or questions.","created_at":"2026-07-15T17:33:25.099Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-15T17:33:25.099Z","display_at":"2026-07-15T17:33:25.099Z","deliver_notifications":true,"tweet_id":null,"id":"jwdys1gj5y81","incident_id":"412t8rg20qy9","custom_tweet":null,"affected_components":[{"code":"dnczgb9dp2hs","name":"Addigy Cloud Interface","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Addigy Cloud Interface","created_at":"2019-02-21T02:48:13.500Z","updated_at":"2026-10-03T02:00:07.247Z","position":1,"description":"Addigy Cloud Interface is the Web Interface responsible for managing Addigy Agents and MDM Devices. This component measures the overall health of the Web Interface.","showcase":false,"start_date":null,"id":"dnczgb9dp2hs","page_id":"ynwjrw9b4wnq","group_id":null}]}]
}